ProFormance specializes in ADR handling. With expert negotiation skills and a practical approach to claim resolution, we have great success with FSCO mediations. Mediations can be handled within the scope of a Full Handle assignment or on their own as a Task assignment from the Insurer. A mediation assignment includes the following services;

  • Comprehensive review of the file
  • Mediation date set with FSCO mediator
  • Completion of a Mediation summary outlining recommendations
  • Mediation summary sent to client within 3 days of Mediation taking place
  • Participate in Mediation with FSCO, claimant and representative
  • Final report of Mediation to client within 48 hours of completed Mediation